Cloudbeds x Canary Integration

How to sign up for Canary?

You can request a demo or contact our sales team to discuss how you cam get started with Canary.

How to connect with Cloudbeds for the first time

1. Log in to Cloudbeds

2. Click on "Accounts" (right corner) and go to "App & Marketplace"

3. Search for Canary

4. Click on the "Connect App" button

   

5. Authorize Canary to access your account

Specific functionality

Canary is seamlessly integrated with Cloudbeds through a 2-way connection. Through your Cloudbeds integration, you will be able to:

• Receive real-time updates
• Use Canary’s best in class products, including:
  • Mobile check-in - seamless check-in your guests without exchanging credit cards, IDs, or registration forms.
  • Guest messages - easily communicate with hotel guests at scale
  • Dynamic upsells - intelligently offer upsells to your guests throughout their journey

Limitations with Cloudbeds

We are currently aware of the following limitations:

• Digital authorizations do not synchronize to Cloudbeds
  
  • Cloudbeds does not capture the guest’s language, placing some limitations on internationalized messaging

How to disconnect

From Cloudbeds side

Please refer to this article

From Canary side

Reach out to our support team ([e-mail]), who can manage the disconnection for you.

How to get support

Reach out to our support team ([e-mail]), who will be happy to assist you